Systems & End-User IT
Windows troubleshooting, software issues, system performance, updates, user accounts, device configuration, printers, peripherals, and day-to-day technical support.
Windows · Software · Accounts · Devices · PrintersAbout Gigabyte Garage
Technology help backed by hands-on experience
Gigabyte Garage is an owner-operated Kelowna-area business working across IT support, PC hardware, networking, websites, security, and home technology help.
Why Gigabyte Garage
Good support starts with understanding what is actually going on.
Gigabyte Garage was started to give small businesses, individuals, and families a dependable place to get help without having to bounce between different providers for every problem.
A computer issue can be tied to Wi-Fi, an account, a backup, a printer, a website, or something else in the setup. Looking at the whole situation usually leads to a better answer than treating each symptom on its own.
The work can be as simple as fixing one computer or as involved as a broader project with hardware, networking, websites, hosting, security, or business systems. Either way, the goal is the same: understand what is needed, explain the options, and do the work properly.
Technical Capability
Experience across the systems people and small businesses use every day.
The work spans day-to-day IT, hardware, networks, security, websites, and business systems, which helps when a problem crosses more than one area.
PC Hardware & Workstations
Hardware diagnostics, custom PCs, component compatibility, RAM and storage upgrades, graphics hardware, cooling, power, system stability, and workstation planning.
Diagnostics · Builds · Upgrades · Cooling · CompatibilityNetworks & Connectivity
Wi-Fi, routers, local networking, connectivity troubleshooting, business workstations, connected devices, printers, and small-office network support.
Wi-Fi · Routers · LAN · Connectivity · Small OfficeSecurity & Technology Health
MFA, account protection, updates, malware cleanup, phishing awareness, patching, backup verification, recovery preparedness, and security reviews.
MFA · Updates · Malware · Backups · Security BasicsWebsites & Online Systems
Website design and development, redesigns, maintenance, WordPress, domains, DNS, hosting, migrations, deployment troubleshooting, analytics, and Search Console.
Web Development · Hosting · DNS · WordPress · AnalyticsBusiness Technology & Projects
Microsoft 365, Google Workspace, email, workstation onboarding, documentation, POS and restaurant technology environments, integrations, project coordination, and technical communication.
Microsoft 365 · Workspace · POS · Onboarding · Projects
What Clients Can Expect
What you can expect when we work together.
Know what we are looking at
Before work goes too far, we explain the issue, likely next steps, and anything that could change the cost or scope.
Advice that makes financial sense
Sometimes the right answer is to repair it. Sometimes it is to upgrade, replace, or leave it alone. We will tell you which option makes sense and why.
Technical details in plain language
You should not need an IT background to understand the recommendation or make a decision.
The surrounding setup gets considered
If the network, account, hardware, security, or website is part of the problem, we look at that too instead of stopping at the first symptom.
How Gigabyte Garage Works
Fix the problem and leave things easier to manage.
A good repair or project should solve today’s issue without creating another one tomorrow. Documentation, communication, and sensible follow-up are part of the job.
Solve the Right Problem
Focus on the outcome, not unnecessary work.
Keep It Understandable
Explain changes, risks, and next steps clearly.
Check What Connects
Look at related systems when they may be part of the issue.
Follow Through
Documentation and communication are part of the work.